LocalBiz Boost Community Hub
This application empowering small businesses and communities by facilitating direct connections with customers through gift cards. Users can seamlessly buy, send, redeem, and manage gift cards for subscribing small businesses, fostering community support.
Overview
Type
Web/Mobile Application
Industry
Marketing
Technology
Flutter
Angular
NodeJS
Firebase
Redis
MySQL
Product Design
About The Client
Our client aims to make the public service delivery system equally accessible to all the citizens with enhanced Accountability, transparency, responsiveness and inclusiveness.
Product Vision
This platform envisions revolutionizing community support through its mobile application, connecting users directly with local small businesses. By facilitating seamless gift card transactions, the app aims to empower small businesses, foster community connections, and enhance the overall shopping experience.
Business Requirements
User Authentication and Authorization
Ensure secure access to this platform for both consumers and small businesses.
Gift Card Management
Facilitate the creation, distribution, and redemption of gift cards through this platform.
Transaction Tracking and Reporting
Provide accurate and detailed tracking of gift card transactions for both consumers and vendors.
Push Notifications and Communication
Enhance communication between this app and its users through timely notifications.
Integration with External Services
Integrate this app with external services to enhance functionality and user experience.
Customer Experience Enhancements
Improve user satisfaction by providing a seamless and feature-rich experience.
Security and Fraud Prevention
Ensure the security of user data and prevent fraud in gift card transactions.
Cost-Effective Operations
Optimize operational costs by automating gift card tracking and management.
Vendor Interaction and Support
Facilitate effective communication and support between this app and its vendors.
User Training and Onboarding
Ensure that users, both consumers, and vendors, are well-trained and onboarded to use this platform effectively.
Key Targets to Achieve
User Acquisition and Engagement
Deployment and Adoption
Transaction Tracking and Vendor Redemption
Customer Satisfaction and Retention
Financial Metrics and Operational Efficiency
Technical Architecture
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Project Execution
Project Initiation
Objective: Understand the client's vision of empowering small businesses and connecting communities.
Actions: Conduct initial meetings with stakeholders to define project goals and objectives.
Create a project charter outlining the purpose, stakeholders, and key deliverables.
Create a project charter outlining the purpose, stakeholders, and key deliverables.
Requirement Gathering and Persona Definition
Objective: Clearly define the functional and non-functional requirements of this app.
Actions: Conduct stakeholder interviews to gather detailed requirements and expectations.
Define personas and use-cases for different users of the application.
Define personas and use-cases for different users of the application.
Design Prototyping and Iteration
Objective: Create an intuitive and user-friendly design for this app.
Actions: Develop design prototypes based on gathered requirements.
Go through multiple design iterations to refine the user interface.
Establish a Software Requirements Specification document.
Go through multiple design iterations to refine the user interface.
Establish a Software Requirements Specification document.
Software Development
Objective: Implement end-to-end software with a focus on reliability and scalability.
Actions: Develop the backend using Node.js, frontend web using Angular, and frontend tab/mobile using Flutter.
Utilize MySQL for the database and Firebase Cloud for push notifications.
Set up AWS Elastic Beanstalk with Redis for hosting.
Utilize MySQL for the database and Firebase Cloud for push notifications.
Set up AWS Elastic Beanstalk with Redis for hosting.
Application Deployment
Objective: Deploy this application to production within a specified timeline.
Actions: Manage software deployments and implement CI/CD pipelines.
Ensure successful deployment of the first phase of the application within two months.
Ensure successful deployment of the first phase of the application within two months.
Vendor App Development
Objective: Develop a robust Vendor App with essential features.
Actions: Implement barcode scanning, image caching, device info fetching, and Firebase integration.
Incorporate necessary plugins like image picker, URL launcher, and file picker.
Include features for analytics, push notifications, crash analytics, and dynamic links.
Incorporate necessary plugins like image picker, URL launcher, and file picker.
Include features for analytics, push notifications, crash analytics, and dynamic links.
User App Development
Objective: Develop a User App with a focus on usability and functionality.
Actions: Implement features such as image caching, device info fetching, social logins, and payment processing.
Integrate plugins for badges, file picking, contacts fetching, and autocomplete text.
Integrate plugins for badges, file picking, contacts fetching, and autocomplete text.
Business Outcome Implementation
Objective: Implement features to achieve desired business outcomes.
Actions: Develop inventory management features for accurate gift card tracking.
Enable real-time access to gift card balances and transaction histories for customers.
Implement mechanisms to identify trends and patterns for targeted marketing campaigns.
Enable real-time access to gift card balances and transaction histories for customers.
Implement mechanisms to identify trends and patterns for targeted marketing campaigns.
Cost Savings and Automation
Objective: Achieve cost savings through automation of gift card tracking.
Actions: Develop automated tracking mechanisms to reduce manual labor.
Implement features to enhance operational efficiency and reduce administrative costs.
Implement features to enhance operational efficiency and reduce administrative costs.
Testing and Quality Assurance
Objective: Ensure the application functions as intended and is free from critical defects.
Actions: Conduct comprehensive testing, including unit testing, integration testing, and user acceptance testing.
Address and resolve identified issues or bugs to ensure the application's reliability.
Address and resolve identified issues or bugs to ensure the application's reliability.
Marketing and Launch
Objective: Promote this app to small businesses and consumers.
Actions: Develop a marketing strategy highlighting the benefits of this application.
Launch the application with a targeted marketing campaign.
Launch the application with a targeted marketing campaign.
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